Digitalization & data

A leading financial institution sought to improve control and optimize the processing of physical documents in its corporate banking offices. The manual and inefficient process had a negative impact on internal productivity and customer experience. At Adea, we redesigned the complete flow, incorporating digitization, automation and document traceability technologies.

The Ministry of Justice trusted AdeA to digitize its historical documentary collection prior to 1900 and develop a document management system that would support all the intermediate and judicial archives of the judicial system of the Autonomous Community. The objective was to preserve documentary heritage, improve operational efficiency and ensure traceability in the management of both physical and digital judicial records.

A major hotel chain, with a national presence, sought to digitally transform the management of its legal files. The objective was to eliminate the use of paper and facilitate secure and agile access as well as the processing of documentation by the legal team through a document manager in the cloud that improves their productivity.

One of the largest energy groups in the world, it trusted AdeA to renew its document management model in Spain, focused on the processing of general correspondence, administrative notifications and other key operational documents. The objective was to ensure efficient, traceable and scalable operations, supported by automation, BPM and artificial intelligence, maintaining the quality of the service at all times.

A leading company in the recovery sector needed to speed up the process of prosecuting unpaid debt, improving the documentary and legal treatment of large volumes of files. The flow, manual and fragmented, made standardization difficult and compromised data quality. At Adea, we redesigned the entire process, integrating automation, artificial intelligence and human validation in a 100% end-to-end approach.